KC Kern

Data Analyst
Market Strategist
Software Developer
Product Manager
Automation Engineer
AI Implementer
Cloud Architect
Media Producer
Systems Integrator
Project Planner

About Me

I bridge the gap between technology and business.

With a decade of experience in tech leadership and product management, I turn technical jargon into strategic opportunities, making innovation accessible to you and your business. My expertise ranges from data analysis that unlocks business insights to software development that drives growth. I'm adept at identifying the intersection where technology meets market needs, ensuring that your projects not only keeps pace with emerging trends but sets the standard. Let’s empower you with tools that simplify, automate, and innovate, leaving you to focus on what matters most.

What I Do

Software Development

Software development is my passion, where I harness my expertise in coding, problem-solving, and user experience to build applications that solve real-world problems. From concept to deployment, my focus is on delivering high-quality, maintainable software that aligns with your business goals.

Specialities: Proof of Concepts • MVP Development • Cloud-deployed services • Data Analysis Algorithms • ETL Pipelines

Data Analysis

Data analysis involves scrutinizing, cleaning, transforming, and modeling data to discover useful information, suggest conclusions, and support decision-making. I have a keen eye for detail and a strong understanding of statistical methods, data visualization, and data management, which can elevate your business's data-driven strategies.

Specialities: Visualization • Mining • Cleaning • Modeling • Reporting

Market Strategy

Market strategy is about identifying and executing on opportunities in the marketplace. I bring a combination of analytical skills and creative thinking to design and implement marketing strategies that can help businesses reach their target audience, generate leads, and drive sales.

Specialities: Competitive Analysis • Brand Positioning • Customer Segmentation • Go-to-Market Strategy • Performance Tracking

Product Management

Product management involves overseeing every stage of a product's lifecycle, from development to launch and beyond. I combine market insights with technology trends to guide teams towards creating products that resonate with users and stand out in the competitive market.

Specialities: User Research • Roadmap Creation • Feature Prioritization • Product Launch • Product Feedback

Project Planning

Project planning is critical for the successful execution of projects. My approach is meticulous and systematic, involving clear communication, realistic scheduling, and effective risk management to ensure that projects are delivered on time and within budget.

Specialities: Resource Allocation • Milestone Tracking • Quality Assurance • Agile & Waterfall Models • Stakeholder Management

Automation Engineering

Automation engineering is about designing, implementing, and maintaining systems to minimize human intervention. I can streamline your business processes using technology, creating efficient workflows that save time and reduce errors, leading to increased productivity and profitability.

Specialities: Process Optimization • Webhook Integration • API Development • Monitoring and Alerting • Zapier/Integromat Implementation

AI Implementation

AI implementation involves incorporating artificial intelligence into business processes to enhance capabilities. My role includes selecting the correct AI technology, integrating it into existing systems, and training teams to harness its full potential for innovative solutions.

Specialities: Chatbot Development • OpenAI API Integration • Vector Databases • Adaptive Model selection

Cloud Architecture

Cloud architecture defines the components and subcomponents required for cloud computing. My expertise lies in creating scalable, secure, and robust cloud infrastructures that promote agility and cost-effectiveness, while catering to your business's unique needs.

Specialities: Service Selection • Cloud Migration • Containerization and Orchestration • Deployment and Scaling • Security and Compliance

Media Production

I specialize in large media archives and product automation. I can produce content—images, video, audio—based on customized automated workflows. I can help your business build an enormous library of customized, high-quality content for your marketing channels and beyond.

Specialities: Audio transcription and captions • Metadata tagging and classification • Bumper and intro creation • Batch and bulk processing • Video and audio editing

Systems Integration

Systems integration is the process of bringing together various subsystems into one coherent system that functions as intended. I can ensure seamless integration of different technology stacks, allowing for efficient information flow and supporting your business operations.

Specialities: API Development • Interface Design • Data Migration • Redundancy Checks • Data Integrity

Testimonials

“KC’s collaboration across various departments was exemplary... provided clear and immediate insights for decision-making.”

Shailesh N.

Head of Product at Sendbird

“KC is a rare talent of both technology and art... It was a pleasure working with KC.”

Li B.

Quantum AI/ML Professional

“KC possesses a rare mix of great technical abilities and strong business sense... I hope I get a chance to work with him again.”

Steve P.

Founder and Executive

“KC is one of the most talented and hard-working developers I've worked with! ... I highly recommend KC as a software developer and as a person.”

Brian R.

Leader, Software Developer, & Entrepreneur

“KC is incredible in that he possesses technical skills as well as 'soft' interpersonal ones... He was able to think strategically and troubleshoot complex bureaucratic and technical processes.”

Cory L.

Associate Director at BYU Kennedy Center for International Studies

Resume

Education

2014
MIT Sloan

Master of Business Administration

2008
BYU Marriott

Bachelor of Science in Information Systems

Experience

2019 - 2023
Sendbird

Product Manager

  • Sendbird Calls
  • Sendbird Live
  • Sendbird Data Platform
2015 - 2019
Samsung

Product Strategist and Data Scientist

  • Chairman’s Office Staff
  • Smart TV Sales Data Analysis
  • Audio Product Pricing
  • International Marketing Strategy
2013 - 2015
Friendemic

Systems Architect

  • Social media analytics
  • Data warehousing
  • Reporting and visualization
  • Training and recruiting

Tools and Technologies

  • NodeJS
  • AWS
  • GCP
  • SQL
  • SEO and SEM
  • Python
  • ReactJS
  • HTML and CSS
  • FFMPEG
  • LaTeX
  • PDF Generation
  • Google Workspace
  • WhisperAI
  • GPT Models
  • OpenAI
  • Midjourney
  • Looker
  • Google BigQuery
  • ImageMagick
  • Java
  • VOIP
  • WebRTC
  • ExpressJS
  • GraphQL
  • Docker
  • Linux

Skills & Competencies

Business & Strategy

Business Analytics

Product Management

Market Research

Financial Modeling

Leadership & Interpersonal

Outsourcing and Delegation

Team Building / Recruiting

Accountability and Feedback

Stragic Communication

Public Speaking

Technical & Implementation

Systems Architecture

Database Management

Open Source Development

Continuous Integration and Deployment

Source Code Management

Media Appearances

Social+ Applications

Social+ Applications

In which I explain how integrating a social layer within transactional apps enhances user engagement and retention, fostering community-driven experiences and platform growth.

Conference Talks
Marty Cagan: Outcomes vs output

Marty Cagan: Outcomes vs output

In which Marty Cagan and I discuss how paying attention to outcomes rather than outputs can help product teams focus on what matters most.

Webinars
Code Cafe

Code Cafe: Getting started with Calls

In which I demonstrate live how to build an Android video calling app using Sendbird Calls.

Product Demos
Introducing group calling for Sendbird Calls

Introducing group calling for Sendbird Calls

In which I demonstrate live how to build an Android video calling app using Sendbird Calls.

Product Demos
Build in-app voice and video with Sendbird APIs in minutes

Build in-app voice and video with Sendbird APIs in minutes

In which I demonstrate live how to build an Android video calling app using Sendbird Calls.

Product Demos
Nir Eyal - Hooked： How to build habit-forming products with Nir Eyal

Nir Eyal: Hooked

In which Nir Eyal and I discuss how to leverage the Hook Model to get users coming back to your product.

Webinars